When it comes to settling conflict in the home or in the workplace, it is important to do so in the least-unfriendly manner possible. Anyone who is hoping to become better at conflict resolution can take tips and advice from lots of places, but no matter where you learn from, it is important that you learn to choose your battles. Whether you are a coach, an athlete, a boss, an employee, a coworker, a student, a teacher, a parent, a sibling, or a son or daughter, it is important to know both how to resolve conflicts when it is necessary to do so and how to walk away from conflicts when it is not necessary to resolve them.
One of the first steps in learning to choose your battles is learning to recognize that it is not always essential for everyone else to feel that you are right. Many people struggle with this aspect of conflict resolution, as they feel that it is up to them to enlighten everyone else. Many times, you may be absolutely right about something – and someone else may be absolutely wrong – but the situation will not necessitate you letting this person know. Some examples of this are a person getting the facts wrong while telling an inessential story or taking a wrong approach to a project of their own. Whatever it is, recognizing that it is not always your place to correct someone else will go a long way in helping you avoid conflict to begin with.
You should also begin to make an effort to recognize that other people are not always in the wrong just because they are doing something that annoys you. It will help you keep things in perspective when you recognize that you are probably doing things that annoy the other person as well! After all, human beings are all different in small and large ways, and this does not mean that the differences indicate someone is doing something wrong. It is not up to you to force everyone else to conform to your ways; it is only up to you to learn to pick your battles!
Overcome Control Conflict and Conflict Resolution are a couple of great resources if you want to learn more about mastering conflict resolution.
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